Solution Support
Flexible Support Options
We support our Quintessence clients with a team of support engineers who specialise in understanding the overlap of data engineering and investment management. This makes them ideal for handling alerts generated by our automated data pipeline monitoring system.
Product support is included in the annual platform fee.
Support Options
Our range of further support options can be customised to your needs. A tailored support package could, for example, include:
Business process monitoring and problem-solving
Updating existing reports
SQL database support
Participating in your Change Advisory Board (CAB)
Consulting on improving business processes
Speak to us about structuring a support agreement that adds value to your investment management process.
